Case Study
Queen Elizabeth Hospital
Managing the Market Testing of the Security Services of a large Acute Hospital with separate Mental Health Facilities
Managing the market testing of hospital security services
The Project
The Pario commercial team along with its partners analysed the prospective partners and invited a number of companies to tender. The result was an increase in the service offering at market price.
The Brief
Improvements to the security service by the undertaking of a review of the service level specifications.
The Response
Whilst the Security Service on site was an award-winning service, the Pario team supported the Trust in scoping out improvements that could be made to the Service via undertaking a review of the Service Level Specifications.
Key Details
Location Queen Elizabeth Hospital, Birmingham
Client University Hospital Birmingham Foundation Trust
Job Market testing of security services
Overview Commercial Management
Outcomes & Benefits
The Trusts were very positive about the transparent process that was undertaken by the Pario team over the course of this project, resulting in a number of changes to the specifications with support from Pario and the incumbent Security provider.
Increased Cover
Increased night cover to the Emergency Department.
Additional Personnel
Additional security personnel deployed in the mental health facilities.
Analysis-based Changes
Further changes Implemented as a result of trend analysis of security incidents.
Peace of Mind
Resulting better safeguarding of staff, patients, and visitors.
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